FAQ

Answers to
popular questions

Common signs include warning lights, trouble starting, battery drain, flickering lights, or accessories not working properly. If something feels off, it’s best to get it diagnosed early before it turns into a bigger (and more expensive) problem.

We don’t set fixed timeframes, as every fault is different. In most cases, we’ll have a better understanding within the first hour. More complex or intermittent issues can take longer, but we’ll always keep you informed and get approval before continuing.

Yes we work on daily drivers, 4WDs, commercial vehicles, and prestige cars. Our tools and experience allow us to handle a wide range of makes and models.

In many cases, yes. If the fault is straightforward and parts are available, we can often repair it on the spot. If not, we’ll provide a clear plan and quote for the next steps.

We’ll explain the issue and provide a detailed quote before doing any repair work. You’re always in control — no work is carried out without your approval.

Yes. After diagnosing the issue, we provide a transparent quote for any repairs. There are no hidden costs just clear pricing and honest advice. If you choose not to proceed, the diagnostic fee still applies.